WCAG 2.1 Level AA

Accessibility Statement

Last Updated: January 22, 2026 | Version 1.0

COMMITMENT TO ACCESSIBILITY

NurseKind AI, LLC ("NurseKind") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

This Accessibility Statement applies to:

  • NurseKind AI mobile applications (iOS and Android)
  • NurseKind AI web-based faculty dashboard (nursekindai.com)
  • All Platform features and functionality
  • Documentation and support materials

ACCESSIBILITY STANDARDS

NurseKind AI is designed to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the industry standard for web accessibility.

Our goal is to ensure that our Platform is accessible to users with:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments (deafness, hard of hearing)
  • Motor/mobility impairments
  • Cognitive or learning disabilities
  • Speech impairments

We also aim to comply with:

  • Section 508 of the Rehabilitation Act (U.S. federal standard)
  • Americans with Disabilities Act (ADA) Title III
  • State accessibility requirements for educational technology

CURRENT ACCESSIBILITY FEATURES

Visual Accessibility

Screen Reader Compatibility

  • Compatible with JAWS, NVDA, VoiceOver, and TalkBack
  • Semantic HTML markup for proper structure
  • ARIA labels and landmarks for navigation
  • Alternative text (alt text) for all meaningful images
  • Descriptive link text (no "click here" links)

Visual Design

  • Minimum 4.5:1 color contrast ratio for normal text (WCAG AA standard)
  • Minimum 3:1 contrast ratio for large text and UI components
  • Text resizable up to 200% without loss of functionality
  • No reliance on color alone to convey information
  • Clear visual focus indicators for keyboard navigation

Typography

  • Sans-serif fonts for readability (Inter, Space Grotesk)
  • Minimum 16px base font size
  • Adjustable text size in browser settings
  • Adequate line spacing (1.5x minimum)
  • Left-aligned text (no full justification)

Auditory Accessibility

Audio Content

  • Transcripts provided for all audio-based content (student recordings automatically transcribed)
  • Visual indicators for audio feedback
  • No auto-playing audio

Student Audio Recordings

  • AI-generated transcripts available for all submissions
  • Transcripts editable for accuracy corrections
  • Downloadable transcript formats (PDF, TXT)
  • Speaker diarization (identifies student vs. simulated patient)

Motor/Mobility Accessibility

Keyboard Navigation

  • Full keyboard accessibility (no mouse required)
  • Logical tab order through all interface elements
  • Visible focus indicators
  • Keyboard shortcuts documented
  • No keyboard traps

Touch Targets

  • Minimum 44x44 pixel touch targets (mobile)
  • Adequate spacing between interactive elements
  • Swipe gestures have keyboard alternatives
  • No reliance on complex gestures

Forms and Input

  • Clear form labels and instructions
  • Error messages clearly associated with fields
  • Sufficient time for form completion (no arbitrary timeouts)
  • Ability to review and correct before submission

Cognitive Accessibility

Clear Navigation

  • Consistent navigation across all pages
  • Clear page titles and headings
  • Breadcrumb navigation where appropriate
  • Search functionality for finding content

Understandable Content

  • Plain language (avoiding jargon where possible)
  • Clear instructions and help text
  • Logical reading order
  • Headings structure content hierarchy

Error Prevention

  • Confirmation dialogs for irreversible actions (delete, submit)
  • Ability to undo actions where feasible
  • Clear error messages with recovery suggestions
  • Form validation with helpful feedback

Flexible Interaction

  • No time limits on Platform use (except security session timeouts with warnings)
  • Pause/stop controls for moving content
  • Content does not flash more than 3 times per second (seizure prevention)

Mobile Accessibility

iOS Application

  • VoiceOver compatibility
  • Dynamic Type support (respects system text size)
  • Voice Control support
  • Switch Control compatible
  • Reduced Motion support (respects system settings)

Android Application

  • TalkBack compatibility
  • Font size scaling
  • High contrast mode support
  • Switch Access compatible

KNOWN LIMITATIONS AND WORK IN PROGRESS

We are actively working to address the following known accessibility gaps:

Current Limitations

  • Audio waveform visualizations may not be fully accessible to screen reader users (working on text-based alternatives)
  • Some complex data visualizations in analytics dashboard being enhanced with accessible data tables
  • PDF reports being updated to tagged PDF format for screen reader compatibility

In Development

  • Enhanced keyboard shortcuts for power users
  • Additional color theme options (high contrast, dark mode)
  • Customizable interface for users with cognitive disabilities
  • Live transcription option for audio playback (currently post-processing only)

Target Completion: Q2 2026 for known limitations

THIRD-PARTY CONTENT AND SERVICES

NurseKind AI integrates with third-party services that have their own accessibility standards:

Canvas LMS

  • Instructure maintains WCAG 2.1 Level AA compliance
  • Accessibility documentation: https://www.instructure.com/canvas/accessibility
  • Voluntary Product Accessibility Template (VPAT): Available from Canvas

Subprocessors (Infrastructure)

  • Supabase, Firebase, and other infrastructure providers maintain accessibility for their administrative interfaces
  • Student-facing NurseKind interfaces do not depend on third-party UI components

We strive to select third-party services that meet accessibility standards, but we do not control their accessibility implementations.

ASSISTIVE TECHNOLOGIES TESTED

NurseKind AI has been tested with the following assistive technologies:

Screen Readers

  • JAWS 2023 (Windows - most recent version)
  • NVDA 2023 (Windows - most recent version)
  • VoiceOver (macOS 14 Sonoma, iOS 17)
  • TalkBack (Android 13+)

Browsers

  • Chrome (latest version)
  • Safari (latest version)
  • Firefox (latest version)
  • Edge (latest version)

Magnification

  • ZoomText
  • Browser zoom (tested up to 200%)
  • Operating system zoom features

Voice Control

  • Dragon NaturallySpeaking (Windows)
  • Voice Control (macOS, iOS)
  • Voice Access (Android)

ACCESSIBILITY EVALUATION AND TESTING

Internal Testing

  • Automated accessibility scanning using axe DevTools and WAVE
  • Manual keyboard navigation testing
  • Screen reader testing on major platforms
  • Color contrast analysis
  • Mobile accessibility testing

User Testing

  • Feedback from users with disabilities incorporated into development
  • Pilot programs include accessibility evaluation
  • Customer accessibility feedback actively solicited

Continuous Improvement

  • Accessibility review integrated into development process
  • Regular accessibility audits (annually minimum)
  • Bug fixes prioritized based on impact to accessibility

VPAT (VOLUNTARY PRODUCT ACCESSIBILITY TEMPLATE)

A detailed VPAT 2.4 (Revised Section 508 Edition) is available upon request for institutional procurement processes.

VPAT Summary

  • WCAG 2.1 Level AA: Partially Supports (work in progress on full conformance)
  • Section 508: Partially Supports
  • EN 301 549: Partially Supports

Request full VPAT: [email protected]

ACCOMMODATIONS FOR USERS WITH DISABILITIES

If you encounter accessibility barriers while using NurseKind AI, we offer the following:

Alternative Formats

  • Documentation available in accessible formats upon request
  • Assessment reports in screen-reader compatible formats
  • Alternative methods for accessing content if technical barriers exist

Extended Time

  • No arbitrary time limits on Platform use
  • Flexible deadlines can be configured by institutions for student assignments

Assistive Service Support

  • Technical support trained on accessibility features
  • Priority support for accessibility-related issues
  • Consultation on configuration for specific accessibility needs

FEEDBACK AND ASSISTANCE

We welcome feedback on the accessibility of NurseKind AI.

Report Accessibility Issues

  • Email: [email protected]
  • Subject Line: "Accessibility Feedback - [Describe Issue]"
  • Include: Description of issue, browser/device, assistive technology (if applicable)

Response Timeline

  • Acknowledgment within 2 business days
  • Initial assessment within 5 business days
  • Resolution timeline provided based on complexity
  • Priority given to issues blocking core functionality

General Support

ONGOING ACCESSIBILITY COMMITMENT

Development Standards

  • Accessibility considered from initial design phase
  • Developers trained on WCAG 2.1 guidelines
  • Automated testing integrated into CI/CD pipeline
  • Manual accessibility review before feature release

Continuous Monitoring

  • Regular automated accessibility scans
  • User feedback monitoring
  • Compliance tracking against WCAG 2.1 Level AA
  • Annual third-party accessibility audit (starting 2026)

Updates and Improvements

  • Accessibility improvements prioritized in product roadmap
  • Known issues tracked and communicated
  • This Accessibility Statement updated as improvements are made

ACCESSIBILITY RESOURCES

For more information about web accessibility:

  • Web Content Accessibility Guidelines (WCAG): https://www.w3.org/WAI/WCAG21/quickref/
  • Section 508 Standards: https://www.section508.gov/
  • Americans with Disabilities Act (ADA): https://www.ada.gov/
  • WebAIM (Web Accessibility in Mind): https://webaim.org/

For information about assistive technologies:

  • AbilityNet: https://www.abilitynet.org.uk/
  • AssistiveTech.net: https://www.assistivetech.net/
  • ATIA (Assistive Technology Industry Association): https://www.atia.org/

LEGAL COMPLIANCE

NurseKind AI is designed to align with:

U.S. Federal Requirements

  • Section 508 of the Rehabilitation Act (29 U.S.C. § 794d)
  • Americans with Disabilities Act (ADA) Title III (42 U.S.C. § 12101)

International Standards

  • EN 301 549 (European accessibility standard)
  • WCAG 2.1 (international W3C standard)

State Requirements

  • California Government Code § 11135 (accessibility in state-funded programs)
  • New York State Human Rights Law
  • Other applicable state accessibility requirements

DISCLAIMER

While we strive to meet WCAG 2.1 Level AA standards, NurseKind AI is an evolving platform and we acknowledge that full conformance is a continuous process. We are committed to improving accessibility with each release and prioritize accessibility issues that impact core functionality.

This Accessibility Statement does not constitute a legal representation or warranty. For specific accessibility requirements or accommodations, please contact us directly.

UPDATES TO THIS STATEMENT

This Accessibility Statement will be updated:

  • When significant accessibility improvements are made
  • Following accessibility audits
  • In response to user feedback
  • At least annually to reflect current status

Last review date: January 22, 2026

Next scheduled review: January 22, 2027

CONTACT INFORMATION

Accessibility Questions

NurseKind AI, LLC

Attn: Accessibility Coordinator (Dr. Stacie A. Dee)

418 Broadway STE R

Albany, NY, 12207, USA

Email: [email protected]

General Support

Email: [email protected]

Website: nursekindai.com

Privacy and Compliance

Email: [email protected]

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ACKNOWLEDGMENT

NurseKind AI acknowledges that accessibility is a fundamental right and a continuous improvement process. We are committed to providing an inclusive educational assessment platform for all users, regardless of ability.

_______________________________

Dr. Stacie A. Dee, DNP, PMHNP-BC

Chief Executive Officer

NurseKind AI, LLC

Date: January 22, 2026

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Version History:

  • Version 1.0 - January 22, 2026 - Initial Accessibility Statement