Last Updated: November 24, 2025
Platform Coverage:
Welcome to NurseKind AI, a comprehensive educational technology platform designed for nursing education programs to evaluate and improve humanistic care practices in student-patient interactions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including:
By using NurseKind AI, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect several types of information to provide and improve our services.
When creating an account or using our services, you may provide:
Audio Recordings:
Important: These recordings should contain ONLY simulated interactions with actors or peers, NOT real patient interactions. Recording real patient interactions without proper HIPAA authorization violates patient privacy laws.
AI Analysis Results:
Automatically Collected Information:
We use the collected information for the following purposes:
FERPA Compliance: For students under institutional subscriptions, we act as a "school official" with a legitimate educational interest. All data use complies with the Family Educational Rights and Privacy Act (FERPA) regulations.
For users in the European Economic Area (EEA), UK, or other jurisdictions with similar data protection laws:
We do not sell your personal information. We share data only in limited circumstances:
For Students Under Institutional Subscriptions:
We work with trusted vendors who help operate our platform:
AI & Transcription Services:
Infrastructure & Database Services:
We may disclose information if required by law or to protect rights:
In the event of a merger, acquisition, or sale of assets, user information may be transferred. We will notify you and provide choices about your data before any such transfer.
Active Accounts:
Inactive Accounts:
Audio Recordings:
Aggregated Data:
You can request deletion of your data at any time:
Exceptions to Deletion:
Depending on your location, you may have the following rights regarding your personal data:
For EEA/UK Users (GDPR):
For California Users (CCPA):
To make a privacy rights request:
Verification Process: We may ask for additional information to verify your identity before processing requests to prevent unauthorized access.
We implement industry-standard security measures to protect your information:
While we take security seriously, no system is 100% secure. We cannot guarantee absolute security, but we commit to:
NurseKind AI complies with the Family Educational Rights and Privacy Act (FERPA) when used by educational institutions.
Under FERPA, we function as a "school official" with a "legitimate educational interest" in student education records:
Students have the following rights regarding their educational records:
To Exercise FERPA Rights: Contact your institution's registrar or NurseKind AI administrator.
We do not treat any student data as "directory information." All student records in NurseKind AI are treated as protected educational records requiring consent for disclosure.
Parents of students under 18 may have rights to access their child's educational records under FERPA. Contact your institution for details on parental access procedures.
NurseKind AI is based in the United States. If you access our services from outside the U.S., your information will be transferred to, stored in, and processed in the United States and potentially other countries where our service providers operate.
Legal Protections for International Transfers:
Data Protection Standards: Regardless of where data is processed, we apply consistent security and privacy protections as described in this policy.
Our services integrate with and link to third-party services with their own privacy policies:
We encourage you to review these third-party privacy policies. We are not responsible for the privacy practices of third-party services.
Our platform may contain links to external websites or resources. We are not responsible for the privacy practices or content of these third-party sites. Clicking external links is at your own risk.
NurseKind AI is designed for use by nursing students and educators, typically 18 years of age or older. We do not knowingly collect personal information from children under 13 years of age in compliance with the Children's Online Privacy Protection Act (COPPA).
If you believe we have inadvertently collected information from a child under 13:
For Students Under 18: Educational institutions using NurseKind AI for students under 18 are responsible for obtaining any necessary parental consent as required by FERPA and applicable state laws.
Our web platform uses cookies and similar tracking technologies to provide and improve our services.
Essential Cookies: Required for core functionality
Functional Cookies: Enhance user experience
Analytics Cookies: Help us improve our services
You can control cookies through your browser settings:
Note: Disabling essential cookies may prevent you from accessing certain features of our web platform, including login functionality.
Our platform does not currently respond to "Do Not Track" (DNT) browser signals. We do not track users across third-party websites for advertising purposes.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.
How We Notify You of Changes:
Material Changes: For significant changes that substantially alter our data practices or your rights, we will:
Your Continued Use: Continued use of NurseKind AI after changes become effective constitutes acceptance of the updated Privacy Policy. If you disagree with changes, discontinue use and contact us about data deletion.
In the event of a data breach that compromises your personal information, we will:
For questions, concerns, or requests regarding this Privacy Policy or our data practices:
Email: [email protected]
Subject Line: "Privacy Policy Inquiry"
Mailing Address:
NurseKind AI
Attn: Privacy Officer
c/o Dr. Stacie Dee
Hofstra Northwell School of Nursing
Hempstead, NY 11549
To exercise your privacy rights (access, deletion, correction, etc.):
Email: [email protected]
Subject: "Privacy Rights Request - [Type of Request]"
For institutional privacy inquiries or data processing agreements:
Email: [email protected]
Subject: "Institutional Privacy Inquiry"
FERPA Complaints: U.S. Department of Education, Student Privacy Policy Office
https://studentprivacy.ed.gov/file-a-complaint
FTC Complaints: Federal Trade Commission
https://www.ftc.gov/complaint
GDPR Complaints (EU): Your local Data Protection Authority
Find your DPA
Response Time: We will respond to all privacy inquiries within 30 days (or as required by applicable law).
By using NurseKind AI (including the iOS mobile app, Android mobile app, web application, or institutional dashboard), you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Service.
For Individual Users: Your use of the app or website constitutes consent to our data practices as described.
For Institutional Users: Your institution's subscription agreement incorporates this Privacy Policy. Your use of NurseKind AI under an institutional subscription constitutes acceptance of these terms.
If you do not agree: Please do not use NurseKind AI. Contact your institution's administrator or our support team for alternatives.
Last Updated: January 22, 2026
NurseKind AI, LLC ("NurseKind," "we," "us," or "our") provides an artificial intelligence-powered educational assessment platform (the "Platform") designed to evaluate humanistic nursing behaviors in student-patient interactions. This Privacy Policy describes how we collect, use, disclose, and protect information when educational institutions ("Institution," "Customer," or "School") and their students ("Students" or "Users") use our Platform.
This Privacy Policy applies to information collected through:
NURSEKIND AI IS NOT SUBJECT TO THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA).
Important Distinctions:
Student Responsibilities:
Violations of this policy may result in immediate account termination and notification to the student's institution.
THE PLATFORM IS AN EDUCATIONAL ASSESSMENT TOOL ONLY, NOT A CLINICAL DECISION SUPPORT SYSTEM.
Platform Purpose:
The Platform is NOT Used For:
Educational Context Only: All assessments and feedback are provided in the context of nursing education and student development, not clinical practice.
AI-GENERATED ASSESSMENTS REQUIRE FACULTY REVIEW AND PROFESSIONAL JUDGMENT.
Faculty Authority and Responsibility:
Platform Limitations:
NurseKind Assumes NO Responsibility For:
The Platform is designed to support and enhance faculty evaluation, never to replace human professional judgment in educational decision-making.
NurseKind AI acknowledges that certain information collected through the Platform, including audio recordings of student-patient interactions, assessment scores, performance analytics, and related educational data, constitutes "education records" as defined under the Family Educational Rights and Privacy Act ("FERPA"), 20 U.S.C. § 1232g and 34 C.F.R. Part 99.
The Institution designates NurseKind AI as a "school official" with "legitimate educational interests" in student education records pursuant to FERPA 34 C.F.R. § 99.31(a)(1). NurseKind AI operates under the direct control of the Institution with respect to the use and maintenance of education records and uses such records only for authorized educational purposes as directed by the Institution.
The Institution retains ownership and control of all student education records. NurseKind AI acts solely as a service provider and data processor on behalf of the Institution. We do not use student education records for any purpose other than providing the Platform services as authorized by the Institution.
When Students use the Platform, we collect:
Student Account Information:
Audio Recording Data:
Assessment Response Data:
Usage Information:
We receive the following information from educational institutions:
Current Canvas Integration (Read-Only):
Future Canvas Integration (When Implemented):
The Platform generates:
We use collected information to:
We may use aggregated, de-identified, and anonymized information that cannot reasonably identify individual students to:
We use contact information to:
We do NOT use student information for:
NurseKind AI utilizes third-party artificial intelligence services to analyze student recordings:
AssemblyAI (Transcription Service):
OpenAI (AI Analysis Service):
Supabase (Database and Authentication):
Firebase Cloud Functions (Backend Processing):
RevenueCat (iOS In-App Purchases):
All third-party service providers (subprocessors) have agreed to:
We maintain a current list of all subprocessors and will notify Institutions of any changes to our subprocessor list with at least 30 days advance notice.
We share student information with the educational institution that authorized the student's access:
Students may share their own assessment results and feedback as they choose. The Platform may provide features allowing students to export or share their individual performance data.
We may disclose information when required by law or legal process:
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, student information may be transferred to a successor entity, subject to the same privacy protections and with notice to affected Institutions.
We do NOT:
NurseKind AI implements industry-standard security measures to protect student information:
Technical Safeguards:
Physical Safeguards:
Administrative Safeguards:
In the event of a data breach involving student education records, we will:
While a student is actively enrolled in courses using the Platform, we retain:
After a student completes a course or program:
Institutions may request immediate deletion of student data at any time. Upon receipt of such request, we will:
Upon termination of an Institution's agreement with NurseKind:
Students who wish to delete their own data should contact their Institution, as the Institution is the data controller for education records. Institutions may then request deletion on behalf of the student.
Students (and parents, if applicable) have rights under FERPA including:
These rights are exercised through the Institution, not directly through NurseKind. Students should contact their school's registrar or designated FERPA official.
Students may request access to their information stored in the Platform by contacting their Institution or by submitting a request to [email protected]. We will respond within 30 days.
Students who believe their information is inaccurate or incomplete may request correction through their Institution. We will work with the Institution to make appropriate corrections within 30 days.
Students may request a copy of their data in a structured, machine-readable format by contacting their Institution. We will provide such data within 30 days of a valid request.
The Platform is designed exclusively for students aged 18 and older enrolled in post-secondary nursing education programs. We do not knowingly collect information from individuals under 18. If we become aware that we have inadvertently collected information from someone under 18, we will promptly delete such information.
California students have additional rights under the California Consumer Privacy Act (CCPA) and Student Online Personal Information Protection Act (SOPIPA):
SOPIPA Commitments:
CCPA Rights:
Under New York Education Law § 2-d, we provide:
Parents and eligible students may contact their school district to exercise rights under Education Law § 2-d.
Under Colorado's Student Data Transparency and Security Act:
The Platform is designed for use in the United States only. All data is stored on servers located in the United States. If you access the Platform from outside the United States, you acknowledge that your information will be transferred to, stored in, and processed in the United States.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Platform features. We will:
Continued use of the Platform after the effective date of changes constitutes acceptance of the updated Privacy Policy, subject to Institution's consent rights.
For questions about this Privacy Policy or our privacy practices:
Privacy Officer
NurseKind AI, LLC
418 Broadway STE Rive
Albany, NY, 12207, USA
Email: [email protected]
Phone: (to be provided)
For FERPA-related inquiries, students should contact their Institution's registrar or FERPA official.
To file a complaint regarding our privacy practices:
Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202-8520
Website: https://studentprivacy.ed.gov/file-a-complaint
We are committed to transparency in our data practices. Additional resources available at https://nursekind.ai/privacy:
This Privacy Policy is effective as of the "Last Updated" date above and applies to all information collected on or after that date.